When I try to preview a module with narration recorded in PowerPoint, I get the pop up saying "Importing PowerPoint narration", but when I preview the module, the narration has disappeared. I tried publishing to Review 360 as a test- same issue. The narration works fine when I view the module in PowerPoint slideshow. Please help - I have 9 of these to be published for LMS.
Thanks for sharing your file! Presenter 360 doesn't support audio that was recorded in Powerpoint. You'll need to record or import audio in Presenter instead.
It looks like you already have audio in your Powerpoint file, so feel free to take a look at the article below on how to extract the audio from your Powerpoint, then re-import into Presenter.
I'm having the same issue with the PowerPoint narration again - when I publish to Articulate Presenter (360) I get a message that the narration files are being imported, but when I open the zipped file, there are no media files in it.
Sue-
Check the link below. I was able to extract the narrations that I had already recorded in PowerPoint and insert them into Presenter using this procedure.
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I had followed those instructions, and it worked when I used PowerPoint recordings back in August, but now when I extract the files, there are no media files in the folder despite the message that the narration files are being imported into Articulate.
Thanks for writing in, and a great move to open a support case!
I'm glad to see that you successfully extracted your media files through Windows. I also see that Ronaziel filed a feature idea for PowerPoint narration support in Studio 360.
Let us know if any more questions pop up. We're happy to help!
9 Replies
Hi Sue,
Thanks for reaching out, and great call to open a case!
I see that's it's been escalated into the right hands, so once they're done testing your file, they'll reach back out with next steps!
I have the same issue. The presentation was narrated in PowerPoint but when published to Review360 the narrative is missing.
Hi Charles,
Thanks for sharing your file! Presenter 360 doesn't support audio that was recorded in Powerpoint. You'll need to record or import audio in Presenter instead.
It looks like you already have audio in your Powerpoint file, so feel free to take a look at the article below on how to extract the audio from your Powerpoint, then re-import into Presenter.
Hi,
I'm having the same issue with the PowerPoint narration again - when I publish to Articulate Presenter (360) I get a message that the narration files are being imported, but when I open the zipped file, there are no media files in it.
Thanks, Sue
Sue-
Check the link below. I was able to extract the narrations that I had already recorded in PowerPoint and insert them into Presenter using this procedure.
PowerPoint Audio Isn't Supported in Presenter 360
Charles Beaver|Training
Boston
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Webster, MA
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413-283-5353, Ext. 3106 | 413-209-1326
cbeaver@jfpetrogroup.com | www.jfpetrogroup.com
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SERVICE: 1-800-286-4133
The information contained in this electronic message is legally privileged and confidential under applicable law and is intended only for the use of the individual or entity named above. If you are not the intended recipient of this message, you are hereby notified that any use, distribution, copying or disclosure of this communication is strictly prohibited. If you have received this communication in error, please notify JF Petroleum Group at (919) 838-7555 or by return e-mail to office@jfpetrogroup.com, and purge the communication immediately without making any copy or distribution.
Thanks, Charles,
I had followed those instructions, and it worked when I used PowerPoint recordings back in August, but now when I extract the files, there are no media files in the folder despite the message that the narration files are being imported into Articulate.
Hi Articulate Staff,
Can you help me with the above issue, please?
Thanks!
Hi there, Sue!
Thanks for writing in, and a great move to open a support case!
I'm glad to see that you successfully extracted your media files through Windows. I also see that Ronaziel filed a feature idea for PowerPoint narration support in Studio 360.
Let us know if any more questions pop up. We're happy to help!
Thanks for the follow-up. Yes, supporting narration in PowerPoint would be a very helpful feature, I can see it would be a common request.
Sue
Sue Ascher
Instructional & Presentation Designer
New England Donor Services - an affiliation of New England Organ Bank and LifeChoice
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