I have added a background music playlist to all my slides ...easy peasy! The problem is when I record the narration I can hardly hear the narration at all. I have already adjust the "volume relative to narration" percentage way down ...but that adjustment does not seem to be making a difference. Any advise?
Sounds like a fun presentation you're putting together! To fix the issue, try deleting the playlist in Presentation Options -> Playlists. Then create a new playlist and update the volume settings from there. Sometimes that's all it takes.
Peter ...you just may be my new favorite hero! Yes, it will be an awesome preso - Diversity & Inclusion Awareness! I'm headed back in to give your solve a try right now! Thank you so much for replying!
Oh ...Peter, by "update the volume settings" you are referring to the "volume relative to narration" percentage in the Presentation Options -> Playlists section ..yes?
Right. Once you've deleted the original playlist, you'll create the new one and set the "volume relative to narration" when you initially create the playlist, not after the fact.
sad face :( no ...didn't work. It seems that no matter what percentage I put into the "volume relative to narration" ...the music volume stays the same. Does it make a difference if I record narration before adding the playlist? Also, I noticed when I open Audio Editor ...it only shows narration sound wave ...not the play list. hmmm...maybe there is a way I can just adjust the narration volume way up without it affecting the music track?
I would suggest making sure your project is located on your C: drive, not a network drive and you publish location is to a folder that is also located on your C: drive. If you are publishing to the same location, try publishing to a different directory.
...it's saved to my c drive... I SHALL PREVAIL! maybe something to do with the fact that i'm taking a listen via preview versus publishing it and then seeing how it all behaves?
Well, for a Halloween Monday, this is certainly turning out to be more trick than treat. Sorry about that.
We'd better take a closer look at your files. If you'd like to send a zipped package to us, we'd be happy to look under the hood and get back to you with a resolution as quickly as we can. Here's where you'll find the directions:
wow, really? that is fabulous! I'm pretty certain this must be user error ...considering this is my first try at Articulate I'll take you up on the offer! Thx
Tammy, did you look at the audio levels in the Audio Editor? If the audio source is low in the first place, you might consider bumping up the volume in there.
Your other problem might be that you are talking at a normal level but your mic input may be set pretty low. You will need to go in to your recording options to check that out. If you have a little speaker icon in the lower right of your desktop, right click on that and the choose Recording Options. You should be able to go in there and see what you recording level is set at.
14 Replies
Welcome to Heroes, Tammy!
Sounds like a fun presentation you're putting together! To fix the issue, try deleting the playlist in Presentation Options -> Playlists. Then create a new playlist and update the volume settings from there. Sometimes that's all it takes.
Let me know if that works, and good luck!
Peter ...you just may be my new favorite hero!
Yes, it will be an awesome preso - Diversity & Inclusion Awareness! I'm headed back in to give your solve a try right now! Thank you so much for replying!
Cheers,
~tammy
Oh ...Peter, by "update the volume settings" you are referring to the "volume relative to narration" percentage in the Presentation Options -> Playlists section ..yes?
Right. Once you've deleted the original playlist, you'll create the new one and set the "volume relative to narration" when you initially create the playlist, not after the fact.
Is that working for you?
sad face :( no ...didn't work. It seems that no matter what percentage I put into the "volume relative to narration" ...the music volume stays the same. Does it make a difference if I record narration before adding the playlist? Also, I noticed when I open Audio Editor ...it only shows narration sound wave ...not the play list. hmmm...maybe there is a way I can just adjust the narration volume way up without it affecting the music track?
I would suggest making sure your project is located on your C: drive, not a network drive and you publish location is to a folder that is also located on your C: drive. If you are publishing to the same location, try publishing to a different directory.
Thanks, Justin.
And remember, Tammy: no sad faces, only solutions!
Let us know if the issue gets resolved....
...it's saved to my c drive... I SHALL PREVAIL! maybe something to do with the fact that i'm taking a listen via preview versus publishing it and then seeing how it all behaves?
Try publishing and see if that makes the difference.
I'm in it, Justin! Thanks :0) fingers crossed!
dangalang! No Go. BOO ...and I don't mean that is the Halloween kind of way ...more like the boo-hoo sort of way.
Well, for a Halloween Monday, this is certainly turning out to be more trick than treat. Sorry about that.
We'd better take a closer look at your files. If you'd like to send a zipped package to us, we'd be happy to look under the hood and get back to you with a resolution as quickly as we can. Here's where you'll find the directions:
http://upload.articulate.com/
Again, sorry for the inconvenience, but we'll get back to you soon. Thanks, and good luck with the rest of the project!
wow, really? that is fabulous! I'm pretty certain this must be user error ...considering this is my first try at Articulate
I'll take you up on the offer! Thx
Tammy, did you look at the audio levels in the Audio Editor? If the audio source is low in the first place, you might consider bumping up the volume in there.
Your other problem might be that you are talking at a normal level but your mic input may be set pretty low. You will need to go in to your recording options to check that out. If you have a little speaker icon in the lower right of your desktop, right click on that and the choose Recording Options. You should be able to go in there and see what you recording level is set at.
Let us know what the outcome is.
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