Audio syncing issues tend to be pretty project-specific, therefore I'd recommend sending us your files so our support engineers can take a close look and help you find a solution. If you'd like to do that, please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here:
Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09, which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so I can follow up with you personally in the forums. Thanks!
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But only with the first slide. I have removed and re-imported the audio, but no change. The other slides work.
Hi Jennifer!
Audio syncing issues tend to be pretty project-specific, therefore I'd recommend sending us your files so our support engineers can take a close look and help you find a solution. If you'd like to do that, please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here:
Send to Articulate Presenter Package – Articulate Presenter ’09 Help
Upload the resulting zip file from your computer to our server using this upload form:
Articulate Support - Upload Your Files for Review
Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09, which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so I can follow up with you personally in the forums. Thanks!
This discussion is closed. You can start a new discussion or contact Articulate Support.