Player tab not staying on the Right side of the Top Bar

I hope someone can help me with a problem I am currently having. Since I downloaded and installed the update to Articulate 13, I have had a problem with the placement of an Engage Interaction that is on a player tab. I need this interaction to be placed on the right side of the Topbar. I have moved it to the Topbar Right section in the Player Properties and then saved it. If I go back to check, it shows that it is still set. HOWEVER, after I publish the course, the Engage Interaction is placed on the left side of the Topbar and when I review the Player Properties, it shows it back in the Topbar Left section. Is this a new bug, or is there something I am doing wrong? I need this corrected ASAP to meet a deadline!

37 Replies
Christine Hendrickson

Hi Debra,

Our Quality Assurance team has confirmed that the issue has been resolved with the latest build of the next update. However, we don't have an estimate on the release of the update at this point. 

This thread will be updated once we have more information on this issue, or the availability of the update that will resolve this fix. 

Thanks!

S Rosales

HI everyone,

I am new to this site, to Articulate and this issue.

I am also trying to move my definitions from the left to the right side - Top Bar and it keeps moving.

My IT support just completed the reinstall (Update 2 ) after reading the suggestion.

Does it mean we won't be able to do this until the next update...

let me know please,

Thanks

any other suggestions? starting from scratch?

Christine Hendrickson

Hi S,

Welcome to the community!

Update 2 doesn't contain the fix for the interaction tab issue. The next update, Update 3 will provide the solution for this. 

Be sure you're subscribed to this thread, as we'll update this thread as soon as we have more information regarding the release date of the next update or additional solutions for the problem. 

Best,

Christine

Minh-Triet Nguyen

I just upgraded to Studio 13 a couple weeks ago and encountered the same issue. What I've been doing as a workaround is this:

  1. Publish the course.
  2. In a text editor, open the presentation_content/frame.xml file
  3. Search for the offending Player tab label (in my case, it was called "Weekly Plan Tips".
  4. Here's what you find:
  5. I change the "linkleft" to "linkright" then save the file.
  6. When I run the course, the label is now to the right.

Kind of a pain to do everytime I publish but it gets it done.

Keith Williams

Hello Leslie and Christine,

I have downloaded the latest Articulate Studio '13 Update 3 today. I republished the course that i was having problems with (where the placement of an Engage Interaction that is on a player tab kept moving around from the right to the left hand side). It appears that Studio '13 Update 3 has fixed that problem... finally..

However, I will try out other content and let you know if that publishes and keeps the Engage interaction in the correct place.

Once again, thanks for eventually coming up with a fix for that.

Kind regards,

-Keith