Presenter '13 -- Muting playlist when Interaction is launched

Oct 16, 2013

Hi Folks:

I have a background playlist that plays through several consecutive slides.  However, I want the playlist to mute automatically when I launch an Engage interaction that has its own embedded audio or video.

Does anyone know how to do this?

Thanks!

Brant

3 Replies
Brant Forseng

Hi Ashley:

Thank for the fast turn around.  Actually the engage interaction is within the player tab, and not a slide on its own.  Any ideas for that?

When the presentation was published under '09, the playlist would stop as soon as I open the engage interaction (allowing me to play a video within the interaction)  and then start up again (from where it had stopped) as soon as I closed the engage interaction.  I am looking for similar behaviour in Presenter '13.

Best regards,

Brant

Ashley Terwilliger-Pollard

Hi Brant, 

I tested this myself to confirm, and the playlist audio does not pause automatically, but audio on each individual slide does pause when you open up an interaction. Are you able to share your Presenter files with us here so that our QA team can test further? Once you submit your case, please let me know your case number so I can touch base them them. 

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