Presenter changing font during publish

Apr 09, 2012

Hendy Appleton
By Hendy Appleton

This is just weird. Here's my screen pre-publish:

Same screen in the published version:

It looks like the publishing process is bumping and/or bolding the font. I'd expect weirdness if this was a non-standard font, but I'm using Arial and Courier New here. 

Any clues? I'm telling you, I'm having more trouble with Articulate since I upgraded to PPT 2010. Everything was peachy with 2003!

13 Replies
Deborah Barnard
12 years ago04/10/12 at 1:12 pm (UTC)

It is all about opening a brand new 2010 PPT and reusing (importing) the slides from the old 2003 PPT. YOu have to click KEEP SOURCE FORMATTING when you bring them in. I have been searching for a couple months to get this issue solved.  As a matter of fact, I just finished with a 20 email conversation with one of the Articulate Guru's about this.  Sid - This is the answer!

Thanks Hendy!

Rebecca Mac
11 years ago04/19/13 at 9:22 am (UTC)

Hi,

I have this same problem. I used Courier font and when published it changed it to something more like Arial. Yesterday I did have my powerpoint file go corrupt. I did a "save as" and renamed it and everything seemed to be working fine, until I looked at the published file.

I tried the suggestion above opening a new 2010 ppt file and reusing the slides (clicking "keep source formatting" but I still have the same issue with the courier font when I publish. Any suggestions??

Thanks.

Christine Hendrickson
11 years ago04/19/13 at 11:22 am (UTC)

Hi Rebecca,

Might be a shot in the dark, but have you checked your system's DPI settings?

Articulate Support - Articulate Presenter '09 DPI support

Also, have you tried using a different font, other than Courier? Does the same thing happen after you publish? 

It may also help to take a look at the following article:

Articulate Support - OpenType(OTF) fonts are missing or incorrect when previewing or publishing

If the problem continues, we'd be happy to take a look at the project files and see what's going on. Please create an Articulate Presenter package by following the steps in the following article:

Send to Articulate Presenter Package

Attach the .ZIP file to the second page of the following form: 

Submit a Support Case

Please be sure to include a description of your issue and also include the URL for this thread in the case. Also, if possible, please share the case number with me, so I can follow up with you in this thread. You're welcome to share the case number in this thread, or send it to me in a private message.

Thanks Rebecca!

Christine

Meg Houston
almost 10 years ago06/26/14 at 2:05 pm (UTC)

I am having trouble with this today as well. I am using the Francois One and Forum fonts, but they do not publish correctly. I tried creating a new presentation and reusing slides, but the published outcome was the same. I also checked my DPI, and that was ok. 

I am using Presenter '09 and PPT 2010 (32bit). Any other suggestions on how to correct the issue? 

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