Hi Bill! If you've only installed your software on that one computer so far, you'll still be able to install on one more machine. Your license allows you up to two installations (we do this for situations such as when folks need to install the software on both their desktop and a laptop, for example). It's a good idea, though, to contact Support about the software on your dead PC that will no longer be used, so that the initial installation of your software can be deactivated on our end too. That way if you do ever need that second installation, it'll be available.
5 Replies
Hi Bill! If you've only installed your software on that one computer so far, you'll still be able to install on one more machine. Your license allows you up to two installations (we do this for situations such as when folks need to install the software on both their desktop and a laptop, for example). It's a good idea, though, to contact Support about the software on your dead PC that will no longer be used, so that the initial installation of your software can be deactivated on our end too. That way if you do ever need that second installation, it'll be available.
Jeanette,
Done - we'll see what happens.
Thank you ... Bill
Jeanette,
Thanks for you guidance, that was what th doctor ordered.
All systems back online and fully operational.
Thank you ... Bill
Hi,
does the two activations work with Storyline?
Yes, your Storyline license permits up to two activations by the same user.
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