I am using PowerPoint 2007 with Articulate Presenter 09. My files are on my local hard drive. I have a few slides that I have set timed animations on. In the preview of PowerPoint, they run as timed. When I publish the file and go through it, the animations look good but once they are done, there is about 8 seconds added to the timeline before the Play button becomes available to move to the next slide. This is consistent on any slide where I have timed animations.
Is there a setting in Articulate that I am missing?
Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09 which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so we can follow up with you in the forums.
1 Reply
Hi Lisa & welcome to Heroes,
Can you try publishing your presentation to a new folder on your Desktop? There might be a caching issue that is causing the problem.
If you still have issues, I would suggest you submit a case by following the steps below.
Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here:
Send to Articulate Presenter Package – Articulate Presenter ’09 Help
Upload the resulting zip file from your computer to our server using this upload form:
Articulate Support - Upload Your Files for Review
Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09 which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so we can follow up with you in the forums.
This discussion is closed. You can start a new discussion or contact Articulate Support.