I just built a course and published it, but the screens are all fuzzy. The PPT looks great, the Images look great, and the preview is good, but when it published it went fuzzy. Even the company logo on the PPT went fuzzy. I set the custom image quality high and video, even though there is not any video. Does anyone know how to fix this issue? What is causing the issue? or provide some help?
Yes my setting is a scaled one. I use this to maximize the player. Why is there such a difference? PPT does not have any drop off in Quality if projected, why does Studio? Even at the 720 the image is not as clear as in PPT. How can we correct this issue?
The images I sent are how the player displays when running the course. Both images are set to run the browser at full screen, the 720 image is small and still not as sharp as the PPT. the other image is set to scale up and is even more "Fuzzy", but it fills the screen for better viewing. How do I get the PPT quality image display and the size to fill the screen as the scale up image?
I am using high quality images. I have set the publishing images to the highest possible to get what you see. I want more quality. How do I get it? Maybe we need to take this offline?
Sure Jerrold! You are welcome to reach out to our support team here so that you can share your file privately and work one on one. Be sure to include your Articulate Package.
5 Replies
Hi Jerrold!
Is your content scaling perhaps? This could cause a quality decrease.
Lock your presentation at optimal size to prevent scaling.
Yes my setting is a scaled one. I use this to maximize the player. Why is there such a difference? PPT does not have any drop off in Quality if projected, why does Studio? Even at the 720 the image is not as clear as in PPT. How can we correct this issue?
Hi Jerrold!
Are you asking about the extra browser space? You can adjust this as well.
Resize browser to fill screen: This option automatically resizes the learner's browser to fill the whole screen.
Hi Leslie,
The images I sent are how the player displays when running the course. Both images are set to run the browser at full screen, the 720 image is small and still not as sharp as the PPT. the other image is set to scale up and is even more "Fuzzy", but it fills the screen for better viewing. How do I get the PPT quality image display and the size to fill the screen as the scale up image?
I am using high quality images. I have set the publishing images to the highest possible to get what you see. I want more quality. How do I get it? Maybe we need to take this offline?
Sure Jerrold! You are welcome to reach out to our support team here so that you can share your file privately and work one on one. Be sure to include your Articulate Package.
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