A client just contacted me and asked why their scorm modules are not posting scores anymore. They recently upgraded to windows 7 and Ie9. I dont manage their LMS I just build their content.
Is this an articulate package problem or an LMS problem most likely?
Yeah, most likely an LMS issue. Try having them use Compatibility View in IE 9 and see if that resolves the issue. Let us know how it shakes out. Thanks!
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Hey Josh!
Yeah, most likely an LMS issue. Try having them use Compatibility View in IE 9 and see if that resolves the issue. Let us know how it shakes out. Thanks!
That is something they have tried also. No luck on the compatability view. The same module worked fine in Windows 8 in compatibility view.
Theres no known issues with articulate and windows 7 and IE9?
Hi Josh. There are no known issues with IE9, Windows 7 and tracking our content. You might want to take a look at this article:
http://www.articulate.com/support/kb_article.php?product=ap9&id=v3ouhz5wq5rm
I would also suggest reviewing this article for troubleshooting tips.
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