Run-Time Error 453

Trying to run Presenter in Powerpoint. Open a new powerpoint presentation. Save the presentation as per prompt received when trying to click on insert icon.  Once save receive a Microsoft Visual Basic: Run Time Error '453'.  Can't find DLL entry Point FindWindowA in user32

 

Steps taken already:

Uninstalled articulate 360 including presenter

Uninstalled Office 365

Reinstalled 360 including presenter

Reinstalled office 365

Reinstalled .Net Framework 

Reinstalled Visual Studio 2010 Tools for Office Runtime

Still getting the error.  

7 Replies
Crystal Horn

Hi there, Richard. I'm sorry you're seeing this error with Studio 360 installed. If you have already repaired Studio 360, let's have a closer look. Can you send your Articulate 360 logs to us for review? Here's how to prepare them. Once they're ready, just use the Add Attachment button here after a brief description.

Thank you!

Leslie McKerchie

Hi Julie,

Thanks for reaching out and letting us know that you're running into an issue as well.

I took a look and it does not look like we heard back from Mike and I do not see a support case for Richard, so I have no additional information to share with you on those instances above.

I do see that you reached out to our support team and it looks like Rowie is taking a look at the log files sent over the weekend. You should be hearing back from him soon.