SWF File Error
Sep 11, 2014
By
Sarah Litke
Hi all,
I am trying to import a Flash video file in Presenter.. I've uploaded Flash files many times before and never had this issue. I keep getting an error report every time I try and import the file.
I upload them by clicking Articulate tab/Flash/Add flash from File - and I'm getting an error
I have also tried the Video tab - and the same error occurs
I have tested the Flash files and they are all functioning properly outside of this program.
I have checked and I have no available updates to install and I've re-booted my computer several times.
Does anyone have any insight?
15 Replies
Also, here is the error report... If this helps...
Hi Sarah! I've seen this error before indicate file corruption. Are you able to insert this same file in a new presentation? If so, you may just need to start a new project. In case this is a project that you've been working on, here's how you can reuse those slides so you don't have to start all over:
You may be able to resolve PowerPoint file corruption in this manner:
Note: Articulate resources, such as audio and video, will need to be inserted again into the new presentation. You may need to export the narration from your original presentation, then import it into the new presentation.
I am also facing the same issue. Tried your suggestion but does not help.
Still not able to import the flash file into presenter:
1. Tries to use ActionScript 3.0 too.
2. Even tried as an video file but seekbar is having an problem.
Any Suggestions?
Hi Kusheel,
Is it just this one Flash file that causes the error? The image you showed doesn't indicate anything about the specifics of the Flash set up - so you may also want to look at conducting the repair of Presenter as detailed here. Also here our Flash best practices that you may want to take a look at.
Hi Ashley,
I did check the links you shared, my flash file complies with all the settings required as per the 'Flash Best Practices'.
Articulate Presenter 13 just pops up an error while importing the flash file.
I have used ActionScript 3.0, no interactivity's just basic flash animation, even tried importing as an video, but does not help.
Hi Kushell,
Did you look at going through the repair? If you're able to share a copy of the Flash file I'm happy to try importing it into my own Presenter files and see if it's an issue with the file itself.
I am having the exact same problem. The files work outside of Powerpoint, just not inside of it. I have started the project over 3 times and it's fine until I insert a .swf file. My coworker has '09 and it works fine from there.
I have reinstalled Articulate and went through the repair process to no avail.
Are you getting an error Laura? Did you check that the .swf file meets the specs shared above?
Yes, it does
Laura France, BS, RRT
eCare & eLearning Training Specialist
Hi Laura. If this has just started happening in the last week then I would bet it is the Flash 19 bug that has been identified recently (https://community.articulate.com/discussions/articulate-presenter/flash-player-19-0-0-185-causes-corruption-in-powerpoint-presentations)
Put simply, if you have Flash v19 and you open a ppt file with a swf in it and then save the file, it becomes currupt.
The answer is to remove Flash 19 and go back to 18. Instructions are in the link, above.
Paul
I removed Flash 19 and installed 18, but my PC didn't recognize 18. I'll have to try it again. Thanks!
Laura France, BS, RRT
eCare & eLearning Training Specialist
Thanks for popping in with that solution Paul.
Laura - please also note that replying to the forums via e-mail attaches your signature, but you are welcome to pop in and edit if needed.
Hi Laura,
You'll also want to see the information here on how to fix the corrupted powerpoints after fixing the situation with Flash player 19.
That TOTALLY worked. Thank you, Thank you, Thank you.
I tried Flash Player 18, but the numbers were 241-didn't work.
You suggested 232 and that worked!
Yeah! Back to work....
Laura France, BS, RRT
eCare & eLearning Training Specialist
Awesome Laura - and thanks for the update!
This discussion is closed. You can start a new discussion or contact Articulate Support.