Video Encoder Error - Not a valid video file
We use a program to record calls in a call center (generates an AVI file) and I am often asked to convert these files to a format that can be played in training classes. I use Video Encoder to convert the files to flash but this time I am getting an error, "video could not be published because it is not a vaild video file."
I can open the file and start the conversion process, but when it is almost done, that is when I get this error. I attached my conversion settiings. Again, this has worked in the past.
Any ideas on why I am getting this error and/or what I can try to fix it? Thank you!!