When I try to sync animations nothing happens. I thought perhaps I was doing something wrong so I went back to the basics and did the tutorial on sync animations. That does not work for me either. So, there is something wrong.
I'm using a simple fade. I click sync to sync the animations. The audio file is there, the number of animations flashes when when I click the sync button but the slide does not play and neither does the audio. The sync button does not change to next animation, it stays at Start Sync.
I researched all possible issues and finally I submitted a ticket on this issue. However, that was useless. Tech support doesn't read the messages you send, they just see the topic and reply with canned messages that contain links regarding the topic.