I am on a new MacBook Pro, 1TB, 16MB RAM - BootCamp PC, Office 7, Powerpoint 2010. I have made 17 e-Learning presentations so far (on my SONY) and have imported audio and synced animations made in ppt everytime with no problems.(no 'fancy' animations) On my new computer Sync Animations just doesn't work . I tried a month ago and it didn't work and had to go back to my OLD Sony, and I am trying again -- after the recent update and still, nothing.
Could it be that I have ppt 2013 installed on this computer? I have not opened the file in ppt 2013.
Am I missing something? I need to figure this out pretty quick. Thank you.
Thank you Leslie, I will try the 'repair' link above and get back to you.
And yes I have 2010 and 2013 on the same computer -- sometimes the charting in 2013 is a little off and I need both. I made the last couple e-learning courses on my new computer in 2010 just to be safe, but I had this odd issue -- I had made so many this way and I didn't want any glitches -- but, I got one anyway :) I didn't have a lot of time on the last couple and I wanted all things to be the same.
well bummer - still nothing - the sync animations button is not working, no matter what slide I try and start on. The only button active is the save/close button -- the screen does not look right either - its all just locked.
We would not be able to support an environment where you are running two versions of Powerpoint. If this is needed for what you do, I would recommend utilizing Presenter on your old computer, the Sony, that you mentioned above.
thank you for your time -- that will be ok, not convenient, but ok, until the old machine dies -- which will be soon - I have a flickering monitor on that one - which is why I spent over $3K to get a killer machine. I don't really think the 2 ppts is the issue since it is not an issue on old Sony -- unless there is something going on with ppt 2013. Before I let you 'go' have you come across the 2 versions of ppt on one machine being an issue before?
Hi Diane! I touched base with some other members of our team and this is actually something that we would like to have support look at. Please let me know when you get this filed so that I can make some notes for the team.
Hi Diane! Thanks for the update and for getting that case filed. I see your case (00435315) and that you are working with Rowie. I have added some notes for him and reached out to our QA as well to be sure that we are providing you the best information in your case.
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Hi Diane!
Are you saying that you have two different versions of Powerpoint on the same computer?
Studio '13 is compatible with Office 2013 though.
Typically when things like this do not work, a repair will correct this issue.
Thank you Leslie, I will try the 'repair' link above and get back to you.
And yes I have 2010 and 2013 on the same computer -- sometimes the charting in 2013 is a little off and I need both. I made the last couple e-learning courses on my new computer in 2010 just to be safe, but I had this odd issue -- I had made so many this way and I didn't want any glitches -- but, I got one anyway :) I didn't have a lot of time on the last couple and I wanted all things to be the same.
Diane
well bummer - still nothing - the sync animations button is not working, no matter what slide I try and start on. The only button active is the save/close button -- the screen does not look right either - its all just locked.
Diane
We would not be able to support an environment where you are running two versions of Powerpoint. If this is needed for what you do, I would recommend utilizing Presenter on your old computer, the Sony, that you mentioned above.
ok -- but what is odd about that is I have ppt 2007 and ppt 2010 on that Sony and Articulate works fine.
Do you recommend that I uninstall one of the powerpoints on the new computer for the next program then?
Diane
Well, there goes the 'possible erratic behavior' that can happen. Okay on one and not okay on another? :)
Yes, I would recommend utilizing one version of Powerpoint and getting everything set up so that Presenter can run properly.
thank you for your time -- that will be ok, not convenient, but ok, until the old machine dies -- which will be soon - I have a flickering monitor on that one - which is why I spent over $3K to get a killer machine. I don't really think the 2 ppts is the issue since it is not an issue on old Sony -- unless there is something going on with ppt 2013. Before I let you 'go' have you come across the 2 versions of ppt on one machine being an issue before?
Hi Diane! I touched base with some other members of our team and this is actually something that we would like to have support look at. Please let me know when you get this filed so that I can make some notes for the team.
I clicked the link above and filed it. I included an Articulate Package of my files - thank you.
Diane
Hi Diane! Thanks for the update and for getting that case filed. I see your case (00435315) and that you are working with Rowie. I have added some notes for him and reached out to our QA as well to be sure that we are providing you the best information in your case.
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