Unable to create Articulate Package

Oct 19, 2018

Hi there,

I have 26 packages I am supposed to be creating to finish up courses and nothing is happening when I hit create package. Computer freezes and nothing advances, I need to open task manager to close out. I have uninstalled Articulate Presenter and reinstalled and nothing seems to work.

1 Reply
Crystal Horn

Hi there, Cheryl.  Thanks for reaching out - sounds like you're at the end of the rope with trying to finish up your projects!

I see that you had a case with Vevette open regarding some issues after performing the latest updates to Studio 360.  Let me know if your Articulate functions in PowerPoint are working.  I want to be sure everything is installed properly before we take some further troubleshooting steps.  Thanks!

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