Unable to re-install Studio '13

I recently received a new computer and my Studio '13 has not worked since.  My tech guy never asked my for my serial numbers when he transferred it.  I have windows vista or later.  I uninstalled Studio 13 from my control panel.  I have my original email with my serial numbers and followed the steps to install.  However, after I follow the instructions and then click on the icons to launch the apps, I don't get anything that says, "activate Studio 13".  Any ideas?

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