Video is not working in module in LMS (SABA)
Mar 21, 2018
By
Apoorv Jain
Hi everyone, thought I'd reach out and see if someone can help me. I've built a course in studio 9 and uploaded a video.
when I uploaded it into SABA (our LMS) and tried to preview it I got an error similar to this:
The requested URL /production/cninv000000000019090/video/MOEX 104 Quiz answerv6.html was not found on this server.
Eventually the file is working properly in the local system. What seems strange, when upload it into SABA LMS and preview it, the video is not working and showing the error mentioned above. Not sure if it's related specifically to coding in this file or if there is a studio 9 communication issue with our SABA LMS.
Thanks!
Apoorv Jain
7 Replies
I am also having an issue loading to Saba - I have an embedded video that stops around 6 minutes. Works fine in preview and in Firefox - seems to be related to Chrome - help?? Any suggestions?
Progress bar keeps moving - but the video freezes.
Further clarification - video stops locally also in Chrome
Hi Phoebe
It's working fine in local machine but when I upload my module in SABA. it is not working in crome, firefox and internet explorer. it showing showing a same error.
The requested URL /production/cninv000000000019090/video/MOEX 104 Quiz answerv6.html was not found on this server.
Hello Apoorv and Phoebe,
Are you able to replicate the behavior in SCORM Cloud or is this issue only happening within your LMS?
Hello Leslie,
I am facing the same problem in SCORM Cloud.
Thanks for confirming, Apoorv. If you are on the latest version of Presenter '09, and you're experiencing issues with your published output, our support team can have a look and see if we can identify what's happening with those videos.
You can share your file with them here.
Thanks Crystal
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