Viewing the player.html file

Hi Anne.  Just to clarify, did you publish in Articulate using the "Web" option and send a ZIP file of the published contents?

Hi Anne,

It sounds like the end-user opened the player.html file without extracting the contents of the ZIP file to their hard drive.  

If you would like to share the content with another person, I recommend emailing the content by using the method below: 

1. Publish the presentation to Web 

2. When the Publish Successful window opens, click the Open Folder option 

3. Select all of the files in the folder and right click the selection 

4. Choose Send to > Compressed zipped Folder. This will create a ZIP file. 

5. Email the ZIP file to the person you wish to see the presentation 

6. Once the other person receives the files, they will need to unzip the entire contents to a folder on their machine. 

7. Finally, they will launch the presentation by running the player.html file 

For more information on how to unzip a zip file, see: 

http://www.articulate.com/support/presenter09/kb/?p=1878

Thank you gentlemen.  I believe Brian is correct.  I tried it myself and there is a play.html file available before extracting. She must have clicked on that.  Thank you for the step by step directions.

I have a course that I've been working on. It has been working fine, until the last time I published it and now the player.html file opens a blank window. I tried republishing a couple times with the same result. Any ideas?

Hi Derek, 

If you'd like, we'd be happy to test it out on our end. Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 

Send to Articulate Presenter Package – Articulate Presenter ’09 Help

Upload the resulting zip file from your computer to our server using this upload form: 

Articulate Support - Upload Your Files for Review 

Thanks!