7 Replies
Alyssa Gomez

Hi Brian,

Thanks for reaching out! I see you opened a case about the same issue earlier this month, and you shared your Presenter 360 project files with Rowie.

Are you running into this issue again? Do you notice that it happens in a certain web browser, or only when the browser window is large?

The more details you can provide, the better! 

Brian Keefer

Case # 01737256 and Case #01721198. Rowie published the course and it was OK so I assumed it was an intermittent thing. Then another developer opened a case and the solution was to lock the course at optimal size as a setting instead of having it fill the screen. That is the only information I have, and we don't lock courses at the optimal size as a setting if we don't have to. It is much better for users to be able to watch a course that fills their browser and maximizes their screen space.