Why would Closing window (clicking the "X") return completed?
I have a few courses that require passing a quiz for them to complete. If the learner take the quiz and passes or not Articulate passes the right condition (passed/Failed) and mark them completed.
The problem is that when the learner closes the course by closing the window using the "X" without even getting to the quiz it shows "completed" on my LMS.
My LMS company sent me this explanation:
"It looks like your course submits a status of completed when the course is opened and then resubmits the completion as incomplete if the learner exits the course using the internal exit button (Exit > Exit Now).
If a Learner closes the course by just closing the window (clicking the red X) then that updated status of incomplete is never submitted and the course remains completed."
Can this be change? I want the learner to pass the quiz in order to show "Completed"