Why would Closing window (clicking the "X") return completed?

are you tracking by slides instead of quiz, the same information will be sent to your lms irrespective of if you close the browser window or use the exit button, what LMS do you use?

Thank you for your reply.

I'm tracking the quiz results, and for the most part it works, if you finnish the training, pass the quiz and close with the "Exit" button it works. It is only when you close the browser window the the process  break and it shows the status as completed.

We are using Thinking Cap

I would say it is an issue with your LMS then, we have done a lot of testing using the exit button and close browser button and found the status was set correctly, for this reason we removed the player exit button and only use the close browser button

It may be that articulate know a work around, it is worth submitting a case to them,

have you tested with different browsers?

Thanks again for your reply.

I have read on other post that exiting the course using the "Exit" button vs closing the browser result in different behavior which is kind of what the LMS tech sees.

Is there any way to change the status that Articulate sends when the course is opened? (see early post with LMS Tech comments)

Thanks

I think you need to edit the javascript files to do that, but I would submit a case to articulate regarding this issue