Win7,Office2010 ->can't edit project created with WinXp,Office2003

May 18, 2012

Hello,

one of our clients has created a articulate project with Powerpoint 2003 on Windows XP.

when we have to rework something and open the project with Office2010 on Windows7 following issues occur:

  1.  Publish & Preview of the project is not possible ->  the progress bar of the dialog "Publishing preview" gets stuck at creating playlists..
  2.  "Slide Properties": when i click on it, i see that some files of the ppta will be extracted, but then powerpoint freezes and the dialog "slide properties" doesn't open



    All that we tried so far:
    • Files are on the local drive,
    • Office2010 is installed as 32bit version
    • virus scan is disabled
    • reinstalled articulate several times
    • i have a lenovo pc -> software soundmax is not running

I would be pleased for every hint!

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