I have some courses that I originally built in Storyline 2. Some of the slides contain text-entry fields that gain scrollbars once the text begins to overflow.
I have recently moved these courses over to SL360 and the text-entry fields no longer gain a scrollbar, instead the text runs out of the field (see pic).
Is there a way to easily add scrollbars back on to the text-entry fields that I'm missing?
This also happens in a newly created SL360 course so isn't related to converting SL2 to SL360.
Yes, I was using the modern player. Changing the player to classic makes the scroll bar appear. However, if my text box is set up as a single line (31px), it does not wrap the text, does not start a new line when I enter, or add a scroll bar, regardless of classic or modern player. Furthermore, none of the autofit options for the text box make any difference.
Please advise if you still need me to send a sample.
If you have a text entry that is set up to only a single line, Storyline won't expand the box as you continue typing or try to navigate to a new line. You'll see that the line of text continues to expand, and the user can keep typing, but it all remains on one line.
When using the Enter key:
If the text-entry field is tall enough to accommodate more than one line of text, the Enter key will add a line break (return), so the learner can start a new paragraph. For example:
If the data-entry field is only tall enough for a single line of text, the Enter key will assign the learner's response to the variable. In other words, it will submit the learner's response. For example:
The issue with the scrollbar not appearing for a larger text entry field that can accommodate multiple lines of text is something we reported to our team, so we'll keep you posted on that here. It's worth noting that you can still scroll in that field, you just won't see a scrollbar.
Hope that helps clarify the setup, and we'll keep you posted on that other issue here.
Hello, I know this is 2 years old, but my text entry fields are not showing a scrollbar. Is this still an issue with the modern player does anyone know?
Well, I fail to understand how this can't be considered a critical issue. You can't seemingly produce an input text field that has a fixed height (as would be the case in most instances I would have thought) that produces a scroll bar on text overflow. You can use the arrow keys and the mouse scroll wheel to navigate up and down the input field...but no scrollbar appears to indicate that this is possible? it makes no sense at all.
Sorry to hear that you ran into this issue. I can confirm that we are still tracking the known issue where no scroll bars are generated for text that exceeds the height of the text input box. I've added your voice, and we'll be sure to let everyone subscribed to this thread know as soon as we have any updates to share!
I havealso just tried to use a text entry which allows multiple lines of text. Can confirm that:
MODERN PLAYER: the scroll bar does not appear when text is long enough (e.g. has multiple lines).
CLASSIC PLAYER: the scroll bar appears as expected.
Given this issue is at least 6 years old and it clearly states just a few replies above this one that "unlikely to be fixed", I think the classic-fix is likely the only fix. It's pretty shoddy.
39 Replies
Hi Ashley and Crystal
Thanks for your responses.
Yes, I was using the modern player. Changing the player to classic makes the scroll bar appear. However, if my text box is set up as a single line (31px), it does not wrap the text, does not start a new line when I enter, or add a scroll bar, regardless of classic or modern player. Furthermore, none of the autofit options for the text box make any difference.
Please advise if you still need me to send a sample.
Hi Marcela,
If you have a text entry that is set up to only a single line, Storyline won't expand the box as you continue typing or try to navigate to a new line. You'll see that the line of text continues to expand, and the user can keep typing, but it all remains on one line.
When using the Enter key:
The issue with the scrollbar not appearing for a larger text entry field that can accommodate multiple lines of text is something we reported to our team, so we'll keep you posted on that here. It's worth noting that you can still scroll in that field, you just won't see a scrollbar.
Hope that helps clarify the setup, and we'll keep you posted on that other issue here.
Hi Ashley
The scroll bars are still not appearing in the Modern player, but they are in the Classic player in HTML5 and Flash. Any news on a fix for this?
Thanks.
Hi Dayn,
No news yet, but this is still open with our team and we will be sure to share any updates that we have right here with you.
Workarounds listed:
Hello, I know this is 2 years old, but my text entry fields are not showing a scrollbar. Is this still an issue with the modern player does anyone know?
I've just tested this and it appears that this is still an issue when publishing with the modern player :(
Hi Debs,
You are correct.
The content can still be scrolled, but there is no visual indicator when using the Modern Player.
Workarounds:
When is this problem going to be fixed? It's 2 years old as a problem, Reverting to Classic Player makes no sense at all.
Seems like recent updates have messed up text inputs generally. You can't enable a user to delete entered text via triggers either.
It is so frustrating.
Chris
Hi Chris,
I'm sorry I don't have any updates to share. This is still an open issue with our team, but we'll jump back in here if anything changes.
Any update on this?
The way scrolling on automatically expanding text fields works is ugly...
Chris
Hi Chris,
Thanks for the follow-up. I don't have any updates to share on this bug, and to help you plan; it's unlikely to be fixed in the next few updates.
Our How We Tackle Bugs article shares more on our process. We'll let everyone know in this discussion as soon as we have news to share on a fix.
Hi Ren,
Well, I fail to understand how this can't be considered a critical issue. You can't seemingly produce an input text field that has a fixed height (as would be the case in most instances I would have thought) that produces a scroll bar on text overflow. You can use the arrow keys and the mouse scroll wheel to navigate up and down the input field...but no scrollbar appears to indicate that this is possible? it makes no sense at all.
Hello team, is there an update on this issue? I know I can revert back to the classic player, but I would prefer not to. Thank you.
Hi Agnes,
Sorry to hear that you ran into this issue. I can confirm that we are still tracking the known issue where no scroll bars are generated for text that exceeds the height of the text input box. I've added your voice, and we'll be sure to let everyone subscribed to this thread know as soon as we have any updates to share!
I havealso just tried to use a text entry which allows multiple lines of text. Can confirm that:
Given this issue is at least 6 years old and it clearly states just a few replies above this one that "unlikely to be fixed", I think the classic-fix is likely the only fix. It's pretty shoddy.