Anybody seen this with Windows 8.1?

Oct 25, 2013

I have just repaired Storyline as advised, after upgrading to Windows 8.1.

I can now run the software but a recent project shows shapes only partly filled. Re-formatting them changes the colour but not the fill appearance. Preview is OK and presumably publish will be OK (?) But it's very frustrating to edit.

Here's a screenshot from a new project with a shape created. Has anybody else seen this? I used the repair functionality to get SL working, would an uninstall/re-download/install sort this out?

7 Replies
Ashley Terwilliger-Pollard

Hi John, 

As Joe shared, there was a known issue with the Windows 8.1 update and Storyline.  The other thing I would check is your DPI setting and ensure it's at 96 incase it was modified as a part of the Windows 8.1 update, as having a different DPI can cause items to look cut off.  If you still need further assistance on this, please feel free to share your .story file with us here. 

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