Articulate mobile player
Jul 17, 2014
By
Errol Muir
It appears that whenever I try to launch a Storyline course on the iPad, the 'download the Articulate mobile player from iTunes' message appears, with no way to bypass it. In other words, you can't play the course using mobile Safari. I have had the mobile player on my iPad but because TinCan is not available on my institutions Blackboard LMS I received the can't play message. so I deleted the mobile player, intending to play the course on Safari. this has worked in the past. But now when I open the course, I cannot get past being forced to download the player, and if I do so, I won't be able to access the course. I suggest that this needs looking into.
9 Replies
In the publishing options make sure to select "Include HTML5 output" and deselect "Use Articulate Mobile Player on iPad." This will force your course to open in mobile Safari.
Thanks Brett. I did think that selecting both those options (which is what I usually do) would give the user the best of both worlds - if they have mobile player installed, then that is how it would play, and if not installed, then it would play in Safari. However it does appear that if the "Use Articulate Mobile Player on iPad" selection is made when publishing it forces the viewer to install Articulate Mobile Player. To me this does not seem to be good practice.
Errol,
While agreeing with you on making it more flexible, there is a workaround (irritating but it should work).
You could publish two different versions of the course, one with and one without the AMP option.
Then create a very short Storyline course (itself without the AMP option), which is loaded first; it explains the situation to the user and then links on to one or the other.
JaF
Thanks John. Good suggestion, which I will use. While it does resolve the issue, it should not be necessary - I think Storyline is a fabulous product, but it really oversells itself on its iPad functionality.
I was just about to post the same question. While Articulate Mobile Player is a great offline option, I would also like to have the option to view immediately in html5. John, or anyone else have an example of how you implemented the work around? Perhaps this is a good feature request?
If you want to force HTML5 content to be displayed not in the AMP but in the mobile Safari browser, you can link to story_html5.html, instead of the default story.html
What Michael said...
I'd like it to display in flash if that's that's available. If not, I'd like the user to be able to select whether or not they want to download the AMP or view online via html5. Just confirming that this isn't an option yet.
Hi Leon,
If you point to the story.html link, Storyline will determine which version to display for your users based on how they're accessing the content. There is not a feature to allow the user to determine which version to view it through, although if you'd like to point directly to the story_html5.html link that would bypass the download AMP prompt if you included that as a publishing option.
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