Articulate Storyline 3 Error - Publish
Jun 20, 2018
Hi All,
I'm having issues with publishing work on Articulate Storyline 3. This never happened before and I've tried different solution which all failed.
I've tried to re-create the module page by page and simply publish to see if the error occurs. It happens even with one page.
Is there something I can do to resolve this?
This is the error log -
<?xml version="1.0" encoding="utf-16"?>
<ErrorReport xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<FirstName />
<LastName />
<EmailAddress>seb@ebigpicture.co.uk</EmailAddress>
<UserId />
<MachineName>DESKTOP-5VHO5S3</MachineName>
<HardwareId>TV93U-61AHU-L6RUS-9RP33-F991A</HardwareId>
<Message>The process cannot access the file 'C:\Users\Sebbie\Desktop\EOS 2000D\Draft 2 - Storyline output\Draft 2 - Storyline output\Temp\txt__default_Hover_Down_6WhCdac76fS_hot.swf' because it is being used by another process.</Message>
<StackTrace> at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize)
at Articulate.Drawing.Imaging.Emf2Swf.Convert2AS3(String sourceFileName, String targetFileName, String className)
at Articulate.Design.Shape.ExportHotLink(IPlayerService service, String hotlinkId, Metafile hotMeta)
at Articulate.Design.Shapes.TextBoxBase.ag(MetaInfoArgs A_0)
at Articulate.Design.Shapes.TextBoxBase.ExportMetafile(bwSlideBase slide, IPlayerService service, IShapeState shapeState, ShapeStateAdornment adornment, String text, String linkId, TextHyperlink link, bwStageObject stageObj, PaintState paintState, Object userData, Object context)
at Articulate.Design.Shapes.TextBoxBase.ExportObjectStates(bwSlideBase slide, IPlayerService service, bwStageObject stageObj, IShapeState state, List`1 adornments, String initialState, String defaultText, Object context)
at Articulate.Design.Shapes.TextBox.Export(bwSlideBase slide, IPlayerService service, String fileName, bwStageObject stageObj, Object context)
at Articulate.Design.Shape.CreateStageObject(IPlayerService service, bwSlideBase slide)
at Articulate.Design.Shape.GetStageObject(IPlayerService service, bwSlideBase slide)
at Articulate.Design.Shape.Articulate.Player.IPlayerShape.GetStageObject(IPlayerService service, bwSlideBase slide)
at Articulate.Player.PlayerContentPublisher.a(IEnumerable`1 A_0, bwSlideBase A_1)
at Articulate.Player.PlayerContentPublisher.CreateSlideObject(IPlayerSlide slide, bwISlideContainer sceneobj)
at Articulate.Player.PlayerContentPublisher.CreateBridgewaterSlide(PlayerWriterSettings settings, IPlayerSlide slide, bwISlideContainer sceneobj)
at Articulate.Player.PlayerContentPublisher.CreateContentScenes(PlayerWriterSettings settings, IPlayerContentProvider contentProvider)
at Articulate.Player.PlayerWriter.WriteContent(IPlayerContentProvider contentProvider, Nullable`1 merged)
at Articulate.Player.PlayerWriter.Write(IPlayerContentProvider contentProvider)
at Articulate.Design.Publish.TargetContext.PublishBackgroundWorker.OnDoWork(DoWorkEventArgs e)
at Articulate.ComponentModel.STABackgroundWorker.a(Object A_0)</StackTrace>
</ErrorReport>
2 Replies
Sorry you've been completely stuck, Sebastian! I'm sure that's been frustrating, so I'm glad you reached out to us.
As a first step, let's do a fresh installation on Storyline 3. Let me know if you see an improvement!
No worries, I've solved the issue with simply removing the videos in the module and then saving the file again. Reupload the videos one by one until I could save the file without error.
This discussion is closed. You can start a new discussion or contact Articulate Support.