Audio not working during Preview
Sep 29, 2017
By
George Lake
Audio won't play when previewing content? Its making it really difficult to time the animation of objects. The audio on my system is fine and this feature was working until this morning (I finished up a course just last night). It works just fine when in editor, also works when published. Things I've done:
- I'm working of my c:
- Uninstalled SL2, reinstalled it - no luck
- Deleted the audio, inserted new audio - no luck
- Followed the advice of the most recent post on the issue I could find
- https://community-lb.articulate.com/discussions/articulate-storyline/audio-won-t-play-when-i-preview-a-slide
- https://community.articulate.com/discussions/articulate-storyline/can-t-hear-any-audio-in-my-storyline-360-projects-now
28 Replies
Wonderful news, Akankhya! Thanks for letting us know! It's helpful for other folks who come across a similar situation in their project. Feel free to share discoveries with the E-Learning Heroes Community in the future!
Have a great weekend!
Hi, the recording George Lake made works. Thank you so much.
Hi Lisa!
So glad to hear George's post was helpful!
I see that you also have a support case being handled by my teammate, Chester. You're in excellent hands working with him and he should be reaching out to you shortly!
We can continue the conversation through your case to keep all information in one spot.