I need to remove the popup Back to the Top from my Storyline 360 project. It is triggered when a text is entered into a text input box and the user clicks Enter on their keyboard. A mouse user does not seem to have the same issue. The project is on Review and the browser is Chrome. The machine is a desktop pc. Screen capture is attached.
I'm sorry that "Back to top" button appears on your screen! We would love to troubleshoot this for you! Would you be willing to share your file here or with our support engineers privately in a support case?
It is an object that exists on the slide, a slide layer, or a master. If you don’t need it, find it and delete it. If you need it under some circumstances, find where it is, and there you will find the trigger that makes it show up. Add conditions to it to show only when you want it.
2 Replies
Hi Doris,
I'm sorry that "Back to top" button appears on your screen! We would love to troubleshoot this for you! Would you be willing to share your file here or with our support engineers privately in a support case?
Thanks for reaching out!
It is an object that exists on the slide, a slide layer, or a master. If you don’t need it, find it and delete it. If you need it under some circumstances, find where it is, and there you will find the trigger that makes it show up. Add conditions to it to show only when you want it.