Black screen when slides in 'view mode' in Preview or Published.
I have been working on simulations with storyline 360 for a few months now. I recently wanted to integrate videos with simulations for a more view then try sort of feel.
When I am making simulations I bring slides in through 'Try mode', and that has been working great. For the vid/sims I have to do 'View mode' to get the effect I want. Not so great.
Every time I preview or publish the vid/sim, the screen turns black. You can still see some of the elements I have on the page (including the mouse cursor), but the rest is black (see screen shots below). If I select replay scene while in preview, it works. But that is an extra step people should not have to do.
I inquired with articulate support a couple of weeks ago, they are still working on the issue. I have deadlines that are not being met, so I was hoping someone would have a solution or at least a suggestion? I'm getting a little desperate here.