Bookmarking Issues with Storyline 360 and CSOD
I am having an issue with bookmarking in a course I built (I am a newbie to Storyline 360, with very outdated experience from before).
1 - I turned off the player skin. Does this mean I also turned off the bookmarking functionality?
2 - I published as SCORM 1.2. The LMS is CSOD (Cornerstone on Demand).
3 - There are 2 places where bookmarking is not working correctly.
3a - Bookmarking is not working from mobile browsers. If the learner exits before finishing, and then returns, they are being forced to start over from the beginning. NOTE - Bookmarking appears to be functioning if the learner uses the CSOD App. Just not working from mobile Chrome and mobile Safari.
3b - From non-mobile (laptop/desktop), bookmarking is not working in one branch of the course (weird). I did build each branch as separate .story files, then imported together into the course master file.
Any thoughts, help, suggestions? All are appreciated.