Closed Captioning in Chrome Feb 05, 2018 By Sam Carter I just realized that with the latest release, closed captioning doesn't display in HTML5. Works fine in Flash. Anyone else notice this?
Leslie McKerchie Staff over 6 years ago02/06/18 at 8:23 pm (UTC) Hi Sam, We are aware of the Closed Captions not displaying in Preview for Audio. You mention HTML5 vs Flash, so curious if you are seeing an issue once you've published and uploaded your file?
Sam Carter Author over 6 years ago02/06/18 at 8:30 pm (UTC) Closed captioning is working when hosted on the LMS.
Leslie McKerchie Staff over 6 years ago02/06/18 at 9:10 pm (UTC) Perfect. Thanks for the update Sam. I will add this thread to the report as we track the users impact by the previewing issue and so that we can update you here when we can.
Crystal Horn Staff over 6 years ago02/20/18 at 3:54 pm (UTC) Hey Sam. I'm excited to let you know that we just released update 13 for Storyline 360! It includes new features and fixes - check them all out here. One of the fixes addresses an issue where closed captions were not always showing in Preview or in some browsers with HTML5 output. Here’s how you can update Storyline 360 to take advantage of everything the latest release has to offer. Let me know how you make out!
4 Replies
Hi Sam,
We are aware of the Closed Captions not displaying in Preview for Audio.
You mention HTML5 vs Flash, so curious if you are seeing an issue once you've published and uploaded your file?
Closed captioning is working when hosted on the LMS.
Perfect. Thanks for the update Sam.
I will add this thread to the report as we track the users impact by the previewing issue and so that we can update you here when we can.
Hey Sam. I'm excited to let you know that we just released update 13 for Storyline 360! It includes new features and fixes - check them all out here.
One of the fixes addresses an issue where closed captions were not always showing in Preview or in some browsers with HTML5 output.
Here’s how you can update Storyline 360 to take advantage of everything the latest release has to offer. Let me know how you make out!
This discussion is closed. You can start a new discussion or contact Articulate Support.