Closed Captions flash bug

Sep 07, 2017


I started using the closed captions feature of Storyline 360 yesterday. I like the tool and it works well. However, I did find a bug. The closed captions in the flash output doesn't support an apostrophe. The html5 output works. I have attached a couple of pictures.

27 Replies
Leslie McKerchie

Hello everyone, 

I wanted to update this discussion to share that we no longer see this issue where closed captions are blinking in a published video when using the latest version of Storyline 360, Build 3.61.27106.0.

If you or others are experiencing any additional issues using the latest update, please contact our support team directly.

Kelly Auner

Hi, everyone!

I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!

One new feature we’ve included:

Boost video accessibility by including closed captions when publishing projects as MP4 video files.

To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

Please let me know if you need additional help!