Complete/Incomplete showing Passed in LMS
Jun 21, 2017
By
Tom Coltrain
Every course that I publish in SCORM 2004 3rd ed is showing as passed in my LMS (essentials LMS by eLogic). Both courses in scorm cloud show a complete and passed status. Am I missing something (during troubleshooting I also published in 1.2 and same results).
- Course 1
- Tool: Articulate 2
- Published in 2004 3rd ed
- results tracking set to complete/incomplete w/slide count setting completion
- This was my log on scorm cloud: https://cloud.scorm.com/sc/guest/ViewDebugLog?logId=08962ad0-e6de-48e4-a635-e5bb89b2be70&courseTitle=NewTest_Articulate+2
- This log has completion: complete and status:unknown
-
Course 2
- Tool: Articulate 360
- Published in 2004 3rd ed
- results tracking set to complete/incomplete w/slide count setting completion
- Scorm cloud log: https://cloud.scorm.com/sc/guest/ViewDebugLog?logId=682ec8c2-609c-4e2b-8f37-f266d707c09a&courseTitle=TestforStatus
- This log has completion: complete and status:passed
55 Replies
Leslie - I am trying to get my file over to you.
In the meantime, because I knew we are looking at the issue in Storyline360 I used Studio 360 to update another training. Now, in Studio 360, I have a pick one survey question and the LMS is showing failed upon completion. I have also programmed this training to be showing as "competed/incomplete" not "Pass/Fail." Even if I programmed a pass/fail, how can you fail a survey question? The LMS even shows the survey question has ben answered. I have run through the training multiple times and double checked programming multiple times and still get the same "Fail" response in the LMS. Any ideas?
I also tested one more training that needed a revision. I revised it in Storyline 360 and set for a complete/incomplete. It also has a pick one survey question. When I published that one, it showed passed instead of complete. But, at least it didn't say failed. ;)
Overall, I think that Studio 360 is also affected by whatever is going on.
Thanks.
Hey K - Thanks for getting that file submitted to our team. Looks like Gren has popped in to help you out there. I've added your additional notes to your case as well.
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Hey folks! I'm excited to let you know that we just released update 3 for Storyline 3! It includes new features and fixes - check them all out here.
One of the fixes addresses an issue where HTML5 courses tracked by the number of slides viewed with a Completed reporting status would incorrectly send a Passed status to the LMS.
Here’s where you can download and install the latest version of Storyline 3. Let me know how you make out!
Just wanted to note that this is now working correctly.
The March update probably fixed this, but we had to skip it because of a Chrome issue. The May 8 update is working great!
Thanks, Kenneth! I'm glad to hear that. 😀
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I know this thread is old, but on storyline 360 in the lms folder it is only the scormdriver.js and broswersniff.js. I have limited understanding of JS. But is scormdriver.js the wrapper and would the calls be made from another js file, now? Thx
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