I'd like to be able to copy my radio button since I have the states set up just the way I want. Every time I try, Storyline2 shuts down on me. Anyone else have this problem?
Not seen that before, you cannot copy a radio button out of a quiz slide but any inserted from controls should be copyable. If you keep having problems you could try format paint instead which will copy your states formatting
I am working locally though I haven't tried importing. To be honest, I gave up and made my own pseudo radio buttons. The other problem I realized I had was that once I click the radio button, I cannot uncheck it. It remains checked. I needed the radio buttons in a situation where I wanted users to be able to toggle pictures on and off above the text defining the picture.
I just tested this on Storyline 2 and I can copy and paste radio buttons I manually created from the "insert button" functionality, but as Phil mentioned you can't do it within a quiz question. Also in regards to selecting it and unselecting it - if you're using more than one radio button you'll want to make sure that they are not part of a button set. If they are, you can only select one at a time and selecting a new one will unselect the other one. You can read more about button sets here.
Not sure if this is still an active post but I just ran into this trying to copy and past a radio button. I am not in quiz mode, I am working locally. currently on Update 5 1505.515
Yup - we're still here although the thread is a bit older. Can you share a bit more information about the steps you go through to copy/paste and what ends up occurring with the radio buttons?
Hope you guys are still here. I am having this problem with storyline 2 update 4: 1501.717. on Windows 7
If i create a radio button by inserting a control, i cannot copy that button. If i try to right click and copy then right click and paste nothing happens. If i use Ctrl C and then Ctrl V storyline throws up a fault and windows shuts it down. It does not specify a fault just that storyline has stopped working and that windows will close it. Any ideas?
We'll always be back - just staff isn't around weekends or (east coast) evenings for the most part, but the community generally is!
I don't have any difficulty using copy/paste (either option) in Storyline 2 - but I'm also on the latest update (Update 7) so I'll look at downloading the latest update and also confirm you're working on project files as described here.
Further investigation has shown that i can copy and paste all controls except check boxes and radio buttons... and i find that my markers are not showing up just a lot of little circles with nothing in them??????
Did you check how this behaves on a brand new project file vs. your previous project? If it's only not working on the previous project can you look at importing it into a new project?
You're now updated and using Storyline 2 Update 7? You can check this by going to Help-> About Articulate Storyline and you'll see the update number there.
Are you copying radio/check buttons that you inserted or are they part of a quiz question?
Have you closed down any other programs while working in Storyline to see if those are interfering?
In regards to the markers, could you show me an image of what you're describing? Since you've already installed the update, and the one behavior of copy/paste causes Storyline to crash and close, I think they next thing we'll want to do it have you pull the error logs as detailed here. There are directions on how to send them to our Support Engineers, and you'll want to also let the know the answers to everything above as well and link to this thread. Once you send along, please let me know the case number so I can follow along as well.
DUH! don't know why i didn't think of testing a new project... On a new project everything works as it should.
Some background, I have the task of renewing all of our compulsary online training, with an impossibly short timeline, of course!
I am new to storyline as we have previously used captivate.
I created a template to use and it seems that somehow the template got corrupted and was causing the problem everytime i used it to start a new project.
I have created a new template to use and now everything is fine. I have no idea what happened though.
I have attached an image of how the markers menu looked for your interest.
Thank you very much for your time and effort, especially for kicking me in the butt about the new project :)
The marker image is definitely concerning - are you seeing that still in your new projects? Or was it just in the corrupted template you were using? If it's in all your projects can you go through the repair here?
No in a new project the markers show up properly as they do in the new template. Don't know what happened with the initial template. I am just glad it is working properly again. Thanks once again for your time :)
As Ashely reminded me, try a brand new project and see if everthing works as it should. As you can see above for me it turned out to be a file i was using as a template to start new projects. I remade that file and all seems to be well. I have had the problem where SL2 will not publish correctly and locks up. I have had to use Task Manager in windows to shut SL2 down. I am wondering if this corrupted my file. I would be interested in if you can see your markers or does it look like the image in my previous posts?
Thanks for sharing that here again - and lots of users have mentioned that the latest update of Storyline 2 Update 7 resolved a number of issues with publishing.
This happens in any course? Not just a particular one? I know you mentioned the format painter issue here, but I do not have an update on that.
Would you be able to share a sample file with our support team here to take a look? I do see where we have a slightly similar issue reported and I'll add this thread for reference, but we only have one report/project to look at.
38 Replies
Not seen that before, you cannot copy a radio button out of a quiz slide but any inserted from controls should be copyable. If you keep having problems you could try format paint instead which will copy your states formatting
Hi Heather,
If you continue to have difficulty after copying the button, can you confirm that you're working locally as described here and also I'd look at trying it in a new file by importing.
I am working locally though I haven't tried importing. To be honest, I gave up and made my own pseudo radio buttons. The other problem I realized I had was that once I click the radio button, I cannot uncheck it. It remains checked. I needed the radio buttons in a situation where I wanted users to be able to toggle pictures on and off above the text defining the picture.
Hi Heather,
I just tested this on Storyline 2 and I can copy and paste radio buttons I manually created from the "insert button" functionality, but as Phil mentioned you can't do it within a quiz question. Also in regards to selecting it and unselecting it - if you're using more than one radio button you'll want to make sure that they are not part of a button set. If they are, you can only select one at a time and selecting a new one will unselect the other one. You can read more about button sets here.
Not sure if this is still an active post but I just ran into this trying to copy and past a radio button. I am not in quiz mode, I am working locally. currently on Update 5 1505.515
Hi Mike,
Yup - we're still here although the thread is a bit older. Can you share a bit more information about the steps you go through to copy/paste and what ends up occurring with the radio buttons?
Hope you guys are still here. I am having this problem with storyline 2 update 4: 1501.717. on Windows 7
If i create a radio button by inserting a control, i cannot copy that button. If i try to right click and copy then right click and paste nothing happens. If i use Ctrl C and then Ctrl V storyline throws up a fault and windows shuts it down. It does not specify a fault just that storyline has stopped working and that windows will close it. Any ideas?
Hi David,
We'll always be back - just staff isn't around weekends or (east coast) evenings for the most part, but the community generally is!
I don't have any difficulty using copy/paste (either option) in Storyline 2 - but I'm also on the latest update (Update 7) so I'll look at downloading the latest update and also confirm you're working on project files as described here.
Thanks Ashley. I'll get the IT department on it and see if it makes a difference.
Sounds good David and please feel free to keep us posted.
Well i'm now on the latest build and i still cannot copy radio buttons, it is the same as my previous post......
Further investigation has shown that i can copy and paste all controls except check boxes and radio buttons... and i find that my markers are not showing up just a lot of little circles with nothing in them??????
Hi David,
Ok - let's start from the beginning and check a few things as I didn't run into any issues with copy/paste of them.
In regards to the markers, could you show me an image of what you're describing? Since you've already installed the update, and the one behavior of copy/paste causes Storyline to crash and close, I think they next thing we'll want to do it have you pull the error logs as detailed here. There are directions on how to send them to our Support Engineers, and you'll want to also let the know the answers to everything above as well and link to this thread. Once you send along, please let me know the case number so I can follow along as well.
Hi Ashley,
DUH! don't know why i didn't think of testing a new project... On a new project everything works as it should.
Some background, I have the task of renewing all of our compulsary online training, with an impossibly short timeline, of course!
I am new to storyline as we have previously used captivate.
I created a template to use and it seems that somehow the template got corrupted and was causing the problem everytime i used it to start a new project.
I have created a new template to use and now everything is fine. I have no idea what happened though.
I have attached an image of how the markers menu looked for your interest.
Thank you very much for your time and effort, especially for kicking me in the butt about the new project :)
Hi David,
We've all done it - no worries. ;)
The marker image is definitely concerning - are you seeing that still in your new projects? Or was it just in the corrupted template you were using? If it's in all your projects can you go through the repair here?
Hi Ashley,
No in a new project the markers show up properly as they do in the new template. Don't know what happened with the initial template. I am just glad it is working properly again. Thanks once again for your time :)
Whew! Happy to hear it was just that one project David. Glad things are back to normal and let us know if you need anything else!
I also have this issue, copying and pasting radio buttons/checkboxes makes SL2 crash.
Hi David T,
It looks like David C resolved it - and it was the particular file. Did you look into trying in a brand new file and/or repairing Storyline?
Hi David T
As Ashely reminded me, try a brand new project and see if everthing works as it should. As you can see above for me it turned out to be a file i was using as a template to start new projects. I remade that file and all seems to be well. I have had the problem where SL2 will not publish correctly and locks up. I have had to use Task Manager in windows to shut SL2 down. I am wondering if this corrupted my file. I would be interested in if you can see your markers or does it look like the image in my previous posts?
Thanks for sharing that here again - and lots of users have mentioned that the latest update of Storyline 2 Update 7 resolved a number of issues with publishing.
This post was removed by the author
I'm still experiencing this problem. My issues are:
I am working on a local drive, SL2 update 11: 1609.3020. My laptop is running Windows 7.
Hi Tricia!
This happens in any course? Not just a particular one? I know you mentioned the format painter issue here, but I do not have an update on that.
Would you be able to share a sample file with our support team here to take a look? I do see where we have a slightly similar issue reported and I'll add this thread for reference, but we only have one report/project to look at.
Hi Leslie,
Thanks for the prompt response. I'm trying to convert all of our eLearning to Storyline, but this issue is giving me FITS! I've attached a sample file
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