Course Not Loading for Mobile

Hi John,

Thanks for those screenshots--that's really helpful. It looks like you're using Litmos LMS, is that correct?

Try uploading the published file to SCORM Cloud, then test the course from your iPad. Do you get the same results there? We generally compare the behavior in SCORM Cloud to your LMS experience to try to parse out file issues versus LMS issues.  I'm happy to help you with that testing if you'd like to share your file!

Thank you Alyassa!

Also, yes, I use Litmos.  They added a new update recently, so I'm curious if it is on their end or mine.

Thanks again for your help Alyssa.

Hi John,

I uploaded the published content to SCORM Cloud for you to test on your mobile devices. Let me know if you're still getting stuck there!

Looks like it works at SCORM Cloud, but still no luck with Litmos. Do I need to contact Litmos?

John D. Mayfield
"The Business Tech Guy"
Author | Broker | Speaker

Yes, still not working on the Litmos app.  It does play fine on SCORM Cloud.  Any suggestions?  I appreciate your help Alyssa.

You got it, John. I would let Litmos support know that the course launches without a problem on SCORM Cloud. They'll know how best to help with LMS-specific problems. 🙂

Thank you Alyssa.  John