Course Not Loading for Mobile

May 02, 2017

I'm have trouble with a course not loading properly in the mobile environment.

I've tried changing the LMS reporting, etc.  Here are some screen shots when I try to launch the course:


Any help would be greatly appreciated.  Thanks!



8 Replies
Alyssa Gomez

Hi John,

Thanks for those screenshots--that's really helpful. It looks like you're using Litmos LMS, is that correct?

Try uploading the published file to SCORM Cloud, then test the course from your iPad. Do you get the same results there? We generally compare the behavior in SCORM Cloud to your LMS experience to try to parse out file issues versus LMS issues.  I'm happy to help you with that testing if you'd like to share your file!

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