I have a course that I have set to mark as complete based on number of slides viewed. There are some quiz questions in it, but we don't want to track based on their grade, just that they went through the course. However it is not always reporting properly back to the LMS. It shows that sometimes the course is not completed. We think it may have something to do with the way they are answering the questions even though the mark to complete is set at number of slides viewed.
I have had this issue on occasion. Couple of things I have done that worked for me.
1. reduce the number of slides by 1 or 2 that they have to visit - this was because we had a couple of slides set up as 'resources' and 'extra information' that weren't mandatory and because they weren't visiting those slides - it wouldn't register that they visited 54 of 54 so we reduced it to 52 of 54 and it worked.
Changing the number of slides required to a slide or two less could help as Wendy suggested. you could also test the course in the SCORM Cloud to see if you are getting the same results.
What are you using as your completion method? Tracking by slides viewed or using a results slide? Also, you may want to look at testing this outside of your LMS in another environment such as SCORM Cloud, and you could follow along with this article for ideas on how to set that up.
If it worked as expected in SCORM Cloud, than it's likely an issue on the LMS side of things. You could share with them a copy of the SCORM Cloud link and data to help track down what may be occurring on their side.
6 Replies
Hi Vanessa
I have had this issue on occasion. Couple of things I have done that worked for me.
1. reduce the number of slides by 1 or 2 that they have to visit - this was because we had a couple of slides set up as 'resources' and 'extra information' that weren't mandatory and because they weren't visiting those slides - it wouldn't register that they visited 54 of 54 so we reduced it to 52 of 54 and it worked.
2. I added a JS trigger see screenshot
Hello Vanessa!
Changing the number of slides required to a slide or two less could help as Wendy suggested. you could also test the course in the SCORM Cloud to see if you are getting the same results.
Hello,
I'm having a same problem.
the platform (lms) does not identify that the course was completed even reducing the number of slides.
The course was completed only pressing F5, you could help me solve this?
Thank you so much.
Hi Gustavo,
What are you using as your completion method? Tracking by slides viewed or using a results slide? Also, you may want to look at testing this outside of your LMS in another environment such as SCORM Cloud, and you could follow along with this article for ideas on how to set that up.
Hi Ashley,
I'm using Tracking by slides viewed.
I tryed in scorm cloud and my content works fine, so i think my problem is in my LMS, is correct?
If it worked as expected in SCORM Cloud, than it's likely an issue on the LMS side of things. You could share with them a copy of the SCORM Cloud link and data to help track down what may be occurring on their side.
Best of luck and feel free to keep us posted!
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