I've been encountering a problem when exporting Word files for translation:
(In slide)
The first part of this sentence is bolded
(In the Word file)
The first part of this sentence is bolded
The bold format seems to shift and it happens in rather "random" spots and not in a consistent manner. Please also note that the displacement happens during exportation and importing will carry the displaced bold text back into the slide.
I've been using SL3 with the latest update and Word 2010.
I'm afraid that I cannot share these documents due to NDAs, but my example sums pretty much up my problem. The bolded text shifts from characters to characters on export. What's also strange is that the bullet size also shifts upon export, which I've seen being notified.
Trebucht is a font you can use in Storyline, and that same font appeared within the Word export. I did the same test as Leslie and the formatting remained bold.
Could you mock up a sample .story file that I could test on my end?
5 Replies
Hey JC! Sorry that you're running into trouble with your export. Do you have a .story file that we could take a look at?
I'm afraid that I cannot share these documents due to NDAs, but my example sums pretty much up my problem. The bolded text shifts from characters to characters on export. What's also strange is that the bullet size also shifts upon export, which I've seen being notified.
Hi JC! I appreciate you're feedback.
I am aware of some of the other issues related to exporting for translation, but I haven't seen one as you've described.
I just tested a slide with some bolding and I'm not experiencing the issue:
It looks like it's maintaining the bold formatting I originally set.
Are you using a custom font by chance? We are seeing some formatting loss due to non-standard font.
I'm using primarily Trebuchet MS and sometimes Georgia; in Notes, I'm using Open Sans.
Is there a list of fonts that SL3 uses as "standard fonts", by any chance?
Hi JC,
Trebucht is a font you can use in Storyline, and that same font appeared within the Word export. I did the same test as Leslie and the formatting remained bold.
Could you mock up a sample .story file that I could test on my end?
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