Drop and Drag - why are the drop targets not showing on the preview slide

Hi Carly

if you’re using SL360 and have shuffle answers selected j understand there is a bug Articulate are working on.

Try this (don’t ask why it works) right click on the slide > format background and tick hide background graphics and see if that works for you

Hey Carly,

Wendy is spot on. This is an issue we're working to fix in Storyline 360. We should have that fix ready for you soon!

In the meantime, you can work around it by hiding background graphics as Wendy mentioned, or setting the Shuffle option to "None". 

Thanks for letting us know this problem is affecting your work, and I'm sorry for the trouble it has caused you!

Thanks for letting me know Alyssa. Will the other templates work like the multiple choice etc in the meantime?

Sent from my iPhone

Carly Saunders
Talent & Learning Development Advisor | Landpower Group Ltd

Hi Carly,

We're mainly seeing this issue with Pick One, Pick Many, and Drag and Drop slides. Multiple choice or other graded question types should work correctly. 

By the way, you can edit out your contact information from your post if you'd like!  Replying via email will include your signature.

Hi Wendy

Thanks very much for your help.  It worked :-)

Carly

Glad that helped Carly - all the best with your project :-)

Hi Carly,

Great news!  We just released another update for Articulate 360, and included a few important fixes that you'll see in the release notes here. 

The item you'll be interested in is:

Fixed: In drag-and-drop interactions, drag items might return to their original positions during quiz review or be hidden by other objects.

Just launch the Articulate 360 desktop app on your computer and click the Update button for Storyline 360. Details here.

Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.