Are you using a mailto: hyperlink that, when clicked, opens a blank email message to a specified person? Have you found that the link works in other environments outside of your LMS?
You may want to test your published output in SCORM Cloud to see if it works there. We generally compare the behavior in SCORM Cloud to your LMS experience to try to parse out file issues versus LMS issues. We are happy to help you with that testing if you'd like to share your file!
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Hi there Sasi!
Are you using a mailto: hyperlink that, when clicked, opens a blank email message to a specified person? Have you found that the link works in other environments outside of your LMS?
You may want to test your published output in SCORM Cloud to see if it works there. We generally compare the behavior in SCORM Cloud to your LMS experience to try to parse out file issues versus LMS issues. We are happy to help you with that testing if you'd like to share your file!
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