Error - Ensure you have the latest version of WMP and Quicktime

Jul 17, 2014

I attempt to import a .wmv file and get a pop-up error asking me to "please ensure you have the latest version of Windows Media Player, Apple QuickTime Player along with any other required codecs.

I just downloaded the most recent version of each of the players but am not sure what "other required codecs" are or mean. Does anyone know the answer to this?


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