Error message saving my file in Articulate 360

Hi there, Michele. Happy to help! 

You're spot-on! Be sure to save and publish Storyline projects on a local hard drive first. Then, feel free to save additional copies as backup to a network drive.

A few questions and approaches:

• Does this problem affect all .story project files or a particular one?
• Could you let me know what happens when you click on the File tab and then Save As the project under a different file name?
  • If that doesn't help resolve the message, importing the slides into a new project might do the trick. Here's how!

Let us know how you make out!

Hi, Michele.

I saw other discussions regarding the error messages you're encountering.

For the "ParentContainerClosed" error, they were suggesting to save it locally and choose "Save As":
https://community.articulate.com/discussions/articulate-storyline/parent-container-closed

https://community.articulate.com/discussions/articulate-storyline/what-does-parentcontainerclosed-mean

For the 2nd error message you're getting, I hope these discussion links may help you out:

https://community.articulate.com/discussions/articulate-storyline/can-t-save-storyline-2-project

https://community.articulate.com/discussions/articulate-storyline/error-message-saving-file

https://community.articulate.com/discussions/articulate-storyline/can-t-save-storyline-2

Also, a link for an article for troubleshooting steps you may try:

https://articulate.com/support/article/unexpected-or-erratic-behavior-in-articulate-storyline-2

Thank you for the information. I was able to recover my information, luckily I save several versions as changes are made.

These articles were very helpful.

Best Regards,

Michele Pietropaolo
Reimbursement Training Specialist
Business Process Improvement, Reimbursement
412-968-3333 ext. 15520 phone
866-567-7615 fax
MPietropaolo@zoll.com
www.zoll.com
[http://www.zoll.com/uploadedImages/images/emailsignaturelogo9

Hello Katie,

I was able to fix my project by pulling a previous version and copying my new files there and resaving. So it wasn't affecting any other projects. I closed that particular one and deleted so I can't try the other requests.

Thank you for responding.

Best Regards,
Michele Pietropaolo
Reimbursement Training Specialist
Business Process Improvement, Reimbursement
412-968-3333 ext. 15520 phone
866-567-7615 fax
MPietropaolo@zoll.com
www.zoll.com
[http://www.zoll.com/uploadedImages/images/emailsignaturelogo9

That's great news Michele! Thanks for the update.

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