We have had several issues with text formatting in published files from Storyline 2/3/360, when opened in our LMS. The text is formatted correctly in preview but then once it is published and loaded on the LMS, it is skewed.
Any suggestions. Trying to figure out if the problem is on the Storyline side or the LMS side.
You're also more than welcome to share one of your .story project files here with me. I'm happy to help investigate and do some testing on my end! You can add the file as an attachment right to a comment here.
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Hey Dawn,
That's definitely not what we'd expect to happen! I'm sorry that you're seeing it.
Have you tried uploading one of the affected courses to SCORM Cloud to see if the same happens there? That'll give us a great idea of whether this is software related or LMS related.
You're also more than welcome to share one of your .story project files here with me. I'm happy to help investigate and do some testing on my end! You can add the file as an attachment right to a comment here.
Thanks for letting us know about this!
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