Help -- text box won't show over video

Jan 02, 2014

Good afternoon!  I'm trying to sync up three text boxes to show for about 3 seconds each, layered over a 4-minute video in a Storyline slide.  I have moved the text boxes to the front, moved the video to the back, tried using the "timing" function, tried lining up the different text boxes to the playhead cue points, and nothing I'm doing will allow the text boxes to show over the video.  I need to point out behaviors in the video that illustrate the concepts that the module is teaching, at the time those behaviors are shown in the video.  I've tried making the video smaller on the screen and placing the text boxes either above or below the video play area, but they still don't show up.  I've tried placing them on top of the video player to show up where the video is playing, but they still don't show up.  Any thoughts?  Thanks!

22 Replies
Jennifer Wenzel

Sure, I can do that!  In the meantime, seeing a similar request with layers in another post ( I tried using the layers in the manner that Kevin suggested.  Still nothing...the video plays happily along, with no text box ("SBAR") popping up at all.  I attached a screenshot of my settings.  I'll post a video file shortly.  Thanks!

Jennifer Wenzel

Oh, goodness, I deleted the layers and shapes and went to do a screen capture of the video with the text boxes not popping in, and guess what, the text boxes popped in.  *HOORAY*  Just like when I take my car to the mechanic...everything works fine when someone else is watching.

Must have been helped by the fact that my mood went up by 100% after seeing that adorable video of hamsters playing jazz instruments!  Thanks, Tom!


Ashley Terwilliger-Pollard

Hi Mike,

Is it a web object you've embedded?In Articulate Storyline 2, you can layer slide content on top of website videos and web objects. This layering will be maintained in your published output. However, when a learner hovers over the embedded web content, it'll temporarily move to the topmost layer, which may cover other objects on the slide. As soon as the learner moves their mouse so they're no longer hovering over the web content, it'll return to its original position behind other objects on the slide.

Mike B.

Thanks Ashley, I think you've identified the problem. Yes, my popup box is smaller than the embedded video, and is meant to be clicked upon, so when the user moves over the video to get to the box, the box is hidden. If this is the designed behavior, I will just re-think my layout and use a static notification area which does not overlap any of my embedded objects. Thanks again!

Liz Smiles

I'm trying to do something similar - have text boxes pop up at certain intervals while a video plays. When i preview, it works perfectly. When I publish as a video, only a still of the video comes up while the text boxes pop up in time. How do I get the video to run with the text boxes popping up? I tried comparing to the hamster video but not sure wht I'm doing wrong. The video is an mp4 and created in Replay - Help!

Alyssa Gomez

So sorry about that, Liz. Our team is working through a problem where Replay videos inserted into Storyline 360 then published as a video will render a still image, and it sounds like that's exactly what you're seeing. 

As soon as we have a fix for this in place, we'll let you know. Thanks for reaching out to us!

Ashley Terwilliger-Pollard

Hi Liz, 

We just released another update for Articulate 360, and included a few important fixes and new features that you'll see in the release notes here. 

The item you'll be interested in is how it fixed an issue where Replay videos inserted into Storyline 360 then published as a video, will produce videos that has a still image.

Just launch the Articulate 360 desktop app on your computer and click the Update button for each application. Details here.

Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly. 

Amaly Gillig

I see this is an old thread and I'm a little embarrassed to admit this, but in the spirit of sharing learning from failure:

Another possibility relates to slide timing vs video timing. I was pulling my hair out in frustration until I was realized I was expecting my SLIDE timing to be the same as my VIDEO timing when they operate independently from each other.  ::smacks forehead::

For example, I had a text box pop up 42 seconds in on the slide timing to highlight something that occurs within the video at that time. I used the playbar on the video when previewing the scene to skip ahead 42 seconds into the VIDEO, expecting my text box to appear, and it didn't until the SLIDE had run for 42 seconds.