HTML5 content disappear in Chrome (72.0.3626.109)

Hello everyone!

 

There is an error in my output files... hope someone can help me.

 

Some content disappear in below conditions:

 

1. SL3 version:  update5: 3.5.16548.0

 

2. Output format: web - html5/flash

 

3. When I open html5 format in Chrome, the profile picture will disappear (pls refer to below photo)

 

4. My Chrome version is 72.0.3626.109 (I tested 4 PCs with the same Chrome version, the same error appear)

 

5. When I open html5 format in IE or Firefox, everything is OK, when I use old version Chrome, everything OK, too.

 

6. See this project in action

 

7. I will attach my file for testing

 

Thanks a lot!

 

11 Replies
Leslie McKerchie

Hi Owen,

I'm happy to share that an update to Storyline 3 is available today.

Enhanced: We added support for Google Chrome 72 and Safari 12.0.3. If objects disappear when viewing a course in these browsers, install the latest Storyline 3 update and republish your course.

Check out all the details on the latest release here.

Please let us know if you run into any issue after updating and republishing.