HTML5 content disappear in Chrome (72.0.3626.109)

Feb 20, 2019

Hello everyone!


There is an error in my output files... hope someone can help me.


Some content disappear in below conditions:


1. SL3 version:  update5: 3.5.16548.0


2. Output format: web - html5/flash


3. When I open html5 format in Chrome, the profile picture will disappear (pls refer to below photo)


4. My Chrome version is 72.0.3626.109 (I tested 4 PCs with the same Chrome version, the same error appear)


5. When I open html5 format in IE or Firefox, everything is OK, when I use old version Chrome, everything OK, too.


6. See this project in action


7. I will attach my file for testing


Thanks a lot!


11 Replies
Leslie McKerchie

Hi Owen,

I'm happy to share that an update to Storyline 3 is available today.

Enhanced: We added support for Google Chrome 72 and Safari 12.0.3. If objects disappear when viewing a course in these browsers, install the latest Storyline 3 update and republish your course.

Check out all the details on the latest release here.

Please let us know if you run into any issue after updating and republishing.

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