HTML5 will not play in Chrome (Version 64.0.3282.140)

When I publish my Storyline 3 course to LMS, HTML5 only format.  The content will not open in Chrome.  It appears as if a portion of the player loads but the rest of the content will not load.  The spinning wheel (loading) continues to spin but never loads.  I'm selecting the  "story_html5.html" file as usual.  However, it will play in Firefox.   This is new as of last Friday.  Anyone else experiencing this issue? 

26 Replies
Leslie McKerchie

Great news!  We just released Update 3 for Storyline 3. This includes quite a few important fixes and some new features as well. Check out all the details in the release notes here.  

The item you'll be interested in is:

Local playback of published story no longer working in Chrome version 64

Be sure to download and install the latest version of Storyline 3.

Let us know if you have any questions, either here or by reaching out to our Support Engineers directly.