Hyperlinks in Marker Text

Nov 29, 2012

I'd like to include a hyperlink within my marker text.  I've no trouble adding it, but when I view the published slide I'm unable to click the link because the marker text box closes when I roll my mouse over to the link.  Any ideas?

Pinned Reply
Kelly Auner

Hi, everyone!

I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!

One fix we’ve included:

Hyperlinks in marker titles didn't work.

To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

Please let me know if you need additional help!

14 Replies
Annie Jean

Hi Maggie,

If you deactivate the "Show all on hover" option, the user needs to click on the marker to show the details.

That way, you can reach and click the hyperlink. You then have to click again the marker to close it, or click anywhere else.

Is that something that could work for you?

Have a nice day!

Annie

Leslie McKerchie

Hi Sonal,

Thanks for reaching out and sharing that you're experiencing difficulty with a hyperlink within your marker.

Our team is looking into an issue where hyperlinks in the marker header text area don't work correctly, but hyperlinks within the body text area should work fine. Does this sound like what you are experiencing as well?

Sonal Kapoor

Hi Leslie,

My hyperlink is in the marker text box and it doesn't work no matter what I do. The same hyperlink works outside the text box. Screenshot attached for your reference. (the hyperlink is in blue)

Is this something you guys are working on or should it be working?

Look forward to hearing from you.

[cid:image001.jpg@01D79F3B.BFA3D130]

Leslie McKerchie

Hello Sonal,

I cannot see the image you've shared here. Did you reply via email? That does not allow attachments to populate in the forums.

I've created a small sample with a single marker to show you what I described above with Header vs. Body text. You can check the published link here and the project file is attached.

The triggers will also indicate where your hyperlink has been added:

If you still need assistance, I want to take a look at your project file to investigate what's happening with your permission. You can share it publicly here or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.

Kelly Auner

Hi, everyone!

I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!

One fix we’ve included:

Hyperlinks in marker titles didn't work.

To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

Please let me know if you need additional help!