Issue with Storyline and iPad Download

So I've uploaded this Storyline learning to our LMS so it can be downloaded to an iPad. I want to download it so it can be played in the Articulate player. Here is what happens when I try to run it from the LMS ... I never get the "Download for offline viewing" option, even though it's been selected when published. Ideas?

Or... is there any other way for me to get it to the Articulate player on the iPad?

3 Replies
Christine Hendrickson

Hi Jim,

Can you share a little more information on how you're publishing? I've read elsewhere on the forums that Absorb LMS may have some issues with SCORM and the Articulate Mobile Player. Are you able to publish for Tin Can?

Also, what happens when you click on the link for "Open the activity"? Does it launch the Articulate Mobile Player at all?

Thanks!

Jim Rehmann

I've tried both for SCORM and Tin Can. Each time I try to open it through the LMS, I get a message "This course is not fully compatible with your current device. you may encounter problems with some lessons. I am then given a button to "Launch" the learning. I click on the Launch button and get a message "This activity requires a new browser tab" with an "Open the activity" button. When I click it, it opens and runs in Safari.  It does not offer me the option to download it to the Articulate player at any point. Unfortunately, I need it to run when not connected to the Internet.

Christine Hendrickson

Hi Jim,

Hmm. Do you have both HTML5 and Articulate Mobile Player selected when publishing? If so, I wonder if the LMS is reverting to the HTML5 version for some reason. 

If you haven't already, try disabling the HTML5 version and see if that opens the course in the app when you select "Open the activity".

Thanks!