I am facing an issue with storyline published in other languages such as Thai and Japanese. The learners are able to view the Thai or Japanese characters throughout the e-learning using our LMS (Administrate) including the quiz. However, the Thai or Japanese answers chosen by the learners are not able to be displayed in our LMS report. There is no issue with English e-learning.
May I know how to solve this issue. I am using Arial Unicode MS for the non-English characters.
Our support from Administrate support is not able to assist us with this.