Keyboard trigger doesn't work online

Hi Marco!  I can tell that is frustrating.

Are they clicking or tabbing onto that slide before hitting CTRL + M?  I'm just wondering if the focus is not on the slide and that's why it isn't registering the key presses.

Does this happen on any other slide that requires a keypress?

CTRL + M doesn't appear to be a common browser shortcut, so I don't think there is any interference there.

Hi Marco

Ctrl M isn't a shortcut for something in the LMS is it?

They are clicking onto the next slide. We want users to get used to using the shortkey combination of CRTL+M, because they'll be using that quite regularly. We are teaching people how to work with certain software, and that software requires the CTRL+M combination to open the main menu. I have noticed that only 'M' is being registered, and CTRL is being ignored. Do you think that is a problem with our LMS or Chrome? 

CTRL+M is not a shortkey in the LMS itself, so it shouldn't be a problem. 

Hey Marco!

Thanks for those details. Try uploading your course to SCORM Cloud to see if the same happens there. This will give us a great idea of whether this is file related or something happening in your LMS. 

You're also welcome to share a copy of your unpublished .story project file here and I'm happy to do some testing!

Keep me posted 🙂