The strangest thing...I have 2 layers in a slide, (yes/no) with an (x) to close it trigger. However when I preview it, it shows up and then slides off to the right. I put an example in this file.
Never happened in Storyline so I'm wondering if it's a new thing....
And presumably there isn't an exit animation on the object(s) on either of the two layers? The trigger on the close button is set to when user clicks as opposed to end of timeline?
Thanks. I still don't know what the problem is but Wendy's file is fine. I'm working on a VM and have followed all the protocols for that. I'll try a repair.
Problem solved!! This is what support sent me and I removed the transition on the master. I did not know it had one and it didn't show up as I was looking for animations.
Thank you everyone.
Thanks for contacting Articulate Support!
I believe this is a problem with using transitions in your feedback layers. Did you use the "uncover right" transition in Articulate Storyline 1? You can easily fix this by going to View > Feedback master. Set the main feedback master to use another transition like Fade or you can just remove the transition. Please let me know if this works on your end.
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Hi Sue
do you want to load up the sample again
And presumably there isn't an exit animation on the object(s) on either of the two layers? The trigger on the close button is set to when user clicks as opposed to end of timeline?
Sorry, I did upload that, don't know what happened.
No exit animation. Yes, trigger is set to close when user clicks.
Hi. Could you attached the .story source file? Seems this is a zipped version of xml output?
Hi Sue
I recreated the slide in your example and it's not happening for me...see attached
I made the YES /NO as both buttons and just shapes..
Here are a couple of links that might help you with unexpected behaviour in SL
https://www.articulate.com/support/storyline/unexpected-or-erratic-behavior-in-articulate-storyline
https://www.articulate.com/support/storyline/how-to-repair-articulate-storyline
Thanks. I still don't know what the problem is but Wendy's file is fine. I'm working on a VM and have followed all the protocols for that. I'll try a repair.
I appreciate your prompt responses.
I did everything in both articles (repaired, then uninstalled, reinstalled and 'fixed' the windows thing. Nothing has worked. I have submitted a case.
I even deleted the layers and rebuilt them...nothing.
This worked fine in Storyline...Storyline2 has been the problem..and I do have the latest build. I wonder if this is a VM Fusion issue?
Problem solved!! This is what support sent me and I removed the transition on the master. I did not know it had one and it didn't show up as I was looking for animations.
Thank you everyone.
Thanks for contacting Articulate Support!
I believe this is a problem with using transitions in your feedback layers. Did you use the "uncover right" transition in Articulate Storyline 1? You can easily fix this by going to View > Feedback master. Set the main feedback master to use another transition like Fade or you can just remove the transition. Please let me know if this works on your end.
Yay...have a good weekend - all is well😄
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